Yes, all of our administration and tour guides can speak English.

Yes, you can make a booking for one guest, but please call or email us as we use a different system for single/ solo travel bookings.

Yes, we have vegetarian menu options available for most (but not all) of our tours; please tell us in advance so we can make the proper arrangements.

Yes, people who have allergies may join the tours; however please keep in mind that we cannot make a 100% allergy free food guarantee since all the food is prepared in the same kitchen. Cross-contamination/ Cross-contact is possible. Most restaurants in Japan are unfamiliar and unable to make provisions for serious cross-contact allergies.

Yes, our tours are LGBT friendly. We love to provide our services to people of all backgrounds and believe that a diverse tour service is the best way to connect with people around the world. We are open to the LGBT community and happy to have tour guests of any gender, sexual identity, race, religion and nationality.

Out of respect for our other guests and our guides, we must start the tour on time. There is a grace period of 5 minutes after the tour start time; however if you are not there by the end of the grace period you most probably will be left behind. As our tours are structured with stops at popular eateries, our schedule is created to arrive at times outside of their peak hours. Also, we have reservations for certain periods of time. We must meet our scheduled times to ensure the best tour for everyone.

hanges to tours and the spots we visit may occur due to schedules of restaurants, public holidays, weather conditions and other unforeseen circumstances. Applicable substitutions will be made in this case.

Cancellations made 72 hours prior: 100% Refund / Cancellations made less than 72 hours prior: 100% Charge .